Frequently Asked Questions
1. How can I Start ? Do I need to Install any Software in my PC or Laptop ?
To Start with Arihant IT Solution - Arihant SMS is very much easy. You Just Need to Register with us ==> Log in to your account ==> Start Sending SMS.
When You Register with Arihant SMS you will get 10 FREE Promotional SMS credits to take demo and use our services.
Arihant SMS is a Web Based Bulk SMS sending Application So it's not compulsory to download any software to avail our services. You just need PC / Laptop / Phone / Tablet with browser with internet connection Enabled to send SMS.
2. Do You have any Mobile App Available to Send SMS ?
Yes, We do have Android App available to send SMS from your Android Enable Phone / PC / Tablet.
3. I have I - Phone / Blackberry / Windows Phone and don't have Android OS. Can I use your Android Application to send SMS ?
No, As of Now we have Only Android App Available. How ever you can Send SMS from any Smartphone Using Firefox or Google Chrome Browser.
4. Do you have any Installation Charges / Setup Charges / Subscription Fees to Send Bulk SMS ?
No. To Send Bulk SMS or To avail our Bulk SMS Service you just need to Pay Per SMS Charges.
5. I want to Send SMS to some of my International Contacts. Can I Send it ?
No, Currently We are offering Bulk SMS Service for India only.
6. How Long my SMS can be ? What If I overtake length of a SMS ?
1 SMS = 160 chr which includes all special character and space also. 160 characters per SMS is a Universal Limit. If your SMS overtake this limit than up to 305 chr you will b charges as per 2 sms count.
7. If my SMS is more than 160 chr long than it will be delivered to gather or it will be delivered separately ?
We sent and Delivered all long sms to gather only but some Normal range phones and CDMA phones it may delivered separately.
8. At a time on How many numbers I can send a SMS ?
There is not limit of Mobile Numbers for a single Campaign but it is preferable to send Your Bulk SMS Campaign in up to 10,000 Numbers Batch. Also Respective Balance should be available in your Arihant SMS Account to Send SMS.
9. Can I send Multiple Messages on different numbers at a time ?
Yes, Through "SMS From Excel Option" and "Excel Plug in" You can send Personalized SMS on a Single Click. Even Multiple Content can be Dynamic in SMS and All You can send on a single click.
10. What all types of SMS Sending option do you offer ?
We have Unicode SMS [send sms in local regional languages like Gujarati, Hindi, Marathi, Tamil ,Telugu etc], Flash SMS option available.
11. I want to Integrate Bulk SMS gateway service with my Software / Application / Website. Do you provide APIs for that ?
Yes, We have HTTP APIs [Application Programing Interface] and XML Apis Available to Push Bulk SMS from your Software / Application / Website. We also Provide Error Codes List with APIs. API Document is available in your Log in Account only.
12. Can I send MMS [Multi Media SMS] / Audio File / Video File Through your SMS gateway ?
No, But your can upload your Multimedia File / Audio Fiel / Image / Video File on any web location and add link in your SMS Campaign.
If you want us to do it for you, we can do it on chargebal basis. We will upload you file on our server and integrate the link with Google analytics so you will get full detail reports regarding your SMS Campaign Link.
13. How much Validity you provide with SMS gateway Package ?
Normally We provide 12 Months Validity from the date of Purchase but We may Extend for more time without or with extra charges.
14. All Clear with me. How Can I Purchase the SMS Package ?
Visit our website and go through the Pricing and Packages or Contact our sales team, Choose your required package and Proceed for the Payment. Once your Payment is Confirmed with us Your Account will be credited with your Purchased SMS Credits and You can start SMSing.
Sales Helpline Number :
+91 92277 27270
Support Helpline Number :
+91 88660 88080